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How to Resolve a Driver State Error / Hardware Acceleration is Unsupported or has been Disabled on your GPU

Error Message: 

How to Resolve a Driver State Error 2.PNG

 

If you are experiencing crashing in SketchUp and encounter a message that says it's a "Driver State Error" or "Hardware acceleration is unsupported or has been disable on your GPU", try these steps to update your Graphics settings in SketchUp: 

  1. Open SketchUp.
  2. Go to Window > Preferences > Graphics.
  3. In the Graphics Card dropdown menu, select your AMD or Nvidia card.
  4. Restart SketchUp to apply the changes

 

Here is an example of where you select AMD or Nvidia card from the drop down.
 

How to Resolve a Driver State Error.png
 

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